In-Depth Texas Precious Metals Review: Trusted Bullion Leader or Not?

Is Texas Precious Metals the right dealer for your silver and gold investments? This Texas Precious Metals review provides unvarnished facts about their offerings, customer satisfaction, and business practices. Read on to understand their service and product quality before you commit any funds.

Key Takeaways

Texas Precious Metals: Company Overview

Texas Precious Metals logo on a storefront

Established in 2011, Texas Precious Metals has rapidly ascended to become a leading American precious metals dealer. Operating both an integrated online and retail business from their base in Shiner, Texas, they have facilitated more than $2 billion in client transactions and over 100,000 orders in the precious metals industry. Their leadership team, comprising Jason Kaspar, the founder, and Tarek Saab, the President & Co-founder, drives the unique offer the company provides.

What makes Texas Precious Metals unique is their potent combination of a robust online presence and a brick-and-mortar store, an uncommon feature in today’s digital era. This dual approach allows them to cater to a broader customer base, from tech-savvy investors who prefer online transactions to traditional buyers who appreciate the physical retail experience. In addition, the company imparts valuable insights on topics such as dealer selection, understanding spot prices, and managing liquidity.

Their diverse selection of precious metal products, including silver coins, is an additional feather in their cap. They cater to a range of customers – from novice investors looking to buy precious metals to seasoned traders interested in precious metals IRAs. It’s no wonder that Texas Precious Metals reviews frequently highlight the quality and variety of their offerings.

Products and Services Offered by Texas Precious Metals

Assorted gold and silver coins

Texas Precious Metals takes great pride in their extensive array of precious metal products. They offer:

Whether you’re looking to invest in gold bars or silver coins, Texas Precious Metals has got you covered. They also provide investment-grade coins, offering a versatile portfolio for seasoned investors and newbies alike.

Besides their product offerings, the company furnishes a spectrum of services including Precious Metals IRA services and secure storage solutions. Delving deeper, we explore these services in detail.

Precious Metals IRA Services

A Precious Metals IRA is a retirement investment vehicle that allows individuals to buy precious metals such as:

These can be in the form of bullion, coins, or other authorized precious metals. Texas Precious Metals supports clients with IRA rollovers, offering the option to place orders online or by phone for physical precious metals. They collaborate with New Direction IRA to provide extensive self-directed IRA services and assist clients in connecting with reputable custodians to establish their accounts.

The eligible precious metals for inclusion in an IRA through Texas Precious Metals, with gold price being a consideration, are:

Clients are provided with the opportunity to invest through Traditional IRA, Roth IRA, SIMPLE IRA, and SEP IRA rollovers, making Texas Precious Metals a versatile investment option.

The advantages of a Precious Metals IRA with Texas Precious Metals are numerous. They include:

All of these advantages are supported by the diverse Texas Precious Metals products.

Secure Storage Solutions

High-security storage facility

When it comes to storing your precious metals, Texas Precious Metals has you covered with their Texas Precious Metals Depository. This secure facility is designed to provide private storage for a variety of precious metals including:

The depository provides secure storage solutions for tangible assets, including:

Fully segregated storage offers clients the benefit of having their precious metals holdings kept physically separate from those of other clients, providing an additional layer of security and personalization.

Texas Precious Metals also ensures the safety of precious metals through fully segregated storage and an insurance policy provided by Lloyd’s of London, which offers comprehensive coverage for 100% of the replacement value.

In addition, through its partnership with Strategic Wealth Preservation (SWP), Texas Precious Metals offers:

Customer Experience and Satisfaction

Texas Precious Metals places a high premium on customer satisfaction. They showcase their dedication to customer satisfaction by:

Positive customer reviews frequently highlight Texas Precious Metals’ outstanding service, encompassing prompt delivery and exemplary customer support, thereby solidifying the company’s reputation as a reputable bullion dealer. Despite varied reviews, Texas Precious Metals has garnered an aggregate customer rating of 1.31 stars from 3431 reviews, yet it upholds an A+ rating with the Better Business Bureau, indicating a robust reputation for customer contentment and reliability.

Top Positive Reviews

Customers highly commend Texas Precious Metals for their exceptional service. The company’s clear communication and straightforward processes have earned them a sterling reputation and an A+ rating from the Better Business Bureau. Positive reviews also commend Texas Precious Metals for their high-quality precious metals offerings, including a range of gold and silver items. Customers rate them highly and affirm their status as a national bullion dealer accredited by the United States Mint and endorsed with an A+ rating by the Better Business Bureau.

One of the key factors that customers often highlight in their positive reviews is the company’s shipping speed. Customer feedback often mentions rapid order processing and delivery, sometimes receiving shipments within a week. This commitment to fast shipping is a testament to Texas Precious Metals’ dedication to providing excellent service.

Addressing Complaints and Concerns

When it comes to addressing customer concerns and complaints, Texas Precious Metals takes a proactive approach. They offer direct contact information for addressing issues and utilize strategies such as direct communication with the business to transparently address and seek appropriate resolutions for complaints. They are dedicated to recovering customer funds when necessary, which may involve filing insurance claims with the FDIC.

The company is dedicated to ensuring customer satisfaction and strives to promptly and transparently resolve complaints to uphold a superior level of customer service. There are positive testimonials that showcase the prompt and efficient resolution of issues by Texas Precious Metals. Furthermore, their clean record with the Business Consumer Alliance signifies their dedication to addressing customer concerns.

Typical grievances regarding Texas Precious Metals include delays in product delivery and slow customer service response times. However, these minor concerns are far outweighed by the company’s overall commitment to customer satisfaction and their reputation for quality and reliability.

Comparing Texas Precious Metals to Competitors

Comparison of products and services

A few key distinctions emerge when contrasting Texas Precious Metals with its competitors. While other companies such as:

Texas Precious Metals provides a diverse array of precious metals products, including Texas precious metal options, ensuring a comprehensive portfolio for investors. With the Texas precious metals offer, clients can confidently diversify their investments, thanks to the Texas precious metals services they provide.

In terms of secure storage solutions, there are several options available:

However, the Texas Precious Metals Depository stands out with its commitment to fully segregated storage and comprehensive insurance coverage.

Furthermore, Texas Precious Metals stands out for:

This places Texas Precious Metals in a solid position in the precious metals industry.

Payment and Shipping Options at Texas Precious Metals

Texas Precious Metals facilitates a variety of payment options such as bank wire, ACH Transfer, Direct Deposit, and credit cards for orders up to $10,000. However, it’s worth noting that there are transaction fees for using credit cards at Texas Precious Metals. To avoid these fees, customers have the option to utilize alternatives such as cash, ACH bank wire, and UPS Next Day Air. Unfortunately, Texas Precious Metals does not facilitate payments through bank checks, cashier’s checks, or money orders. However, all orders can be paid for via bank wire.

On the shipping front, Texas Precious Metals offers:

This commitment to fast, secure shipping is just another way Texas Precious Metals ensures a smooth and hassle-free transaction for their customers.

Texas Precious Metals Accreditations and Partnerships

BBB A+ rating badge

Holding an A+ rating, Texas Precious Metals is accredited by the Better Business Bureau (BBB). This rating signifies that the company has attained a score ranging from 97 to 100, demonstrating a significant level of reliability and customer approval.

In addition to their BBB accreditation, Texas Precious Metals has established strategic partnerships with several reputable organizations, including GoldStar Trust and Strategic Wealth Preservation (SWP), to offer custodial services and secure storage options for its customers.


In conclusion, Texas Precious Metals stands out as a leading American precious metals dealer. With their diverse product offerings, commitment to customer satisfaction, secure storage solutions, and competitive pricing, they offer an all-round service that caters to both individual investors and those looking to diversify their IRAs.

Whether you’re a novice investor looking to buy precious metals or a seasoned trader interested in precious metals IRAs, Texas Precious Metals offers the products, insights, and services you need. With their strong reputation, transparent operations, and commitment to customer satisfaction, they truly are a trusted bullion leader.

Frequently Asked Questions

What is a Precious Metals IRA?

A Precious Metals IRA is a retirement investment vehicle that allows individuals to buy approved precious metals like gold, silver, platinum, or palladium for their portfolio. It is a way to diversify retirement savings.

How does Texas Precious Metals handle customer complaints and concerns?

Texas Precious Metals handles customer complaints and concerns by providing direct contact information and transparently addressing issues through direct communication with the business to seek appropriate resolutions.

What are the payment options provided by Texas Precious Metals?

Texas Precious Metals offers various payment options, such as bank wire, ACH Transfer, Direct Deposit, and credit cards for orders up to $10,000. These options provide flexibility for your purchases.

How does Texas Precious Metals compare to its competitors?

Texas Precious Metals offers a diverse range of products and secure storage options, along with competitive pricing, which makes it a strong competitor in the precious metals industry.

What accreditations does Texas Precious Metals have?

Texas Precious Metals is accredited by the Better Business Bureau (BBB) with an A+ rating, and also maintains strategic partnerships with GoldStar Trust and Strategic Wealth Preservation (SWP).