Unbiased Goldstar Trust Review: Expert Analysis on Performance & Fees

Is Goldstar Trust the right custodian for your investment needs? Our goldstar trust review scrutinizes the crucial aspects you care about: service reliability, fee transparency, and client satisfaction. Read on for insights and expert analysis on how Goldstar Trust stands up to these important metrics.

Key Takeaways

Goldstar Trust Company Overview

Goldstar Trust Company Overview with diverse investment options

Established in 1989, Goldstar Trust Company has carved a niche for itself as a reputable financial institution specializing in self-directed IRA custodian services and precious metals investments. With over three decades of industry experience, Goldstar Trust has proven its mettle, demonstrating a steadfast commitment to its clients and the industry.

Over the years, Goldstar Trust has evolved, improving its services and expanding its market presence. From its acquisition of Colonial Trust Company in 2004 to the acquisition of American Church Trust Company in 2006, Goldstar Trust has grown and transformed to better serve its clients. The company operates on the fundamental principles of experience, integrity, and affordability, which have contributed to its reputable status in the financial industry.

Company Background

Dating back to 1908, Goldstar Trust Company was originally established as First State Bank in Happy, Texas. Significant developments and expansion of its customer base and product offerings took place in 1990. The company hit a key milestone in 2004 with the acquisition of Colonial Trust Company, which positioned it as the nation’s largest trustee of precious metal IRAs.

The company’s mission statement emphasizes its position as a leader in offering specialized services as a self-directed IRA custodian, trustee, and escrow/paying agent. Goldstar Trust has a firm commitment to its core values of experience, integrity, and affordability, ensuring well-managed IRA portfolios for its clients. The company achieved growth of its assets to over $2.5 billion by effectively serving as the custodian for more than 37,000 self-directed IRAs, contributing to the retirement savings of its clients.

Services Offered

Goldstar Trust Company offers a wide array of specialized services as a self-directed IRA custodian, trustee, and escrow/paying agent. It specializes in IRAs that hold precious metals, privately offered securities, real estate, and limited liability companies (LLCs). Its precious metals investments involve serving as a prominent custodian for gold, silver, platinum, and palladium bullion, providing opportunities to broaden your portfolio through a self-directed IRA.

The company also enables church bond investments, acting as trustee, registrar, and paying agent for church bond issues. The funds invested by bondholders are placed into a Bond Proceeds account, which guarantees a secure administration of church bonds. But that’s not all; Goldstar Trust Company also offers alternative investment options such as:

Goldstar Trust’s Investment Options

Goldstar Trust's Investment Options featuring precious metals IRAs and alternative investments

One of the key strengths of Goldstar Trust is its diverse range of investment options. From Traditional, Roth, SEP, and privately offered IRAs that can hold precious metals including Gold Bullion, Silver Bullion, Platinum, and Palladium Bullion, to alternative investments such as private placements, real estate, REITs, and crowdfunding investments.

Goldstar Trust’s REIT investment options are handled through their Self-Directed REIT IRA, allowing investors to buy shares of REIT companies for their retirement portfolios. The company also provides church bonds that offer a fixed, competitive interest rate and a consistent amortization payment schedule. So, whether your interest lies in precious metals or alternative investments, Goldstar Trust provides an extensive array of options for portfolio diversification.

Precious Metals IRA

As a prominent custodian for precious metals IRAs, Goldstar Trust provides a retirement account that allows individuals to invest in:

This opens up opportunities for investors to diversify their portfolios with investments in these precious metals.

Investing in a Precious Metals IRA with Goldstar Trust offers numerous advantages. Leveraging their vast experience and proven proficiency in precious metals investments, they facilitate the inclusion of these assets in your retirement portfolio. Goldstar Trust’s self-directed IRAs provide the flexibility to invest in alternative assets like precious metals, privately offered investments, real estate, among others. To get started, ensure you have a legitimate IRA with sufficient funds. Goldstar Trust provides application kits to kickstart the process.

Alternative Investments

In addition to Precious Metals IRAs, Goldstar Trust also offers alternative investment options. These include:

These investments come with potential benefits including diversification, tax advantages, access to unique asset classes, and potential risk reduction.

For instance, their church bonds provide a fixed, competitive interest rate and a fixed amortization payment schedule, serving as a long-term financial planning solution for church leaders. Investors who acquire these bonds can benefit from an appealing return while aiding churches in advancing their ministries.

To initiate crowdfunding investments, investors can:

As for privately offered investments, Goldstar Trust serves as an IRA custodian, utilizing their specialized expertise to manage the distinct difficulties linked with holding such investments within a self-directed IRA.

Goldstar Trust Fees and Pricing

Goldstar Trust maintains transparency and competitiveness regarding fees. Their fee structure, similar to that of their competitors, includes standard charges for account setup, maintenance, and depository services. They levy an annual holding fee of $50 for non-traditional assets, which is generally seen as reasonable.

Their comprehensive fee schedule is readily available on their official website, providing a detailed overview of fees for various account types and investment options. The annual maintenance fees for a Precious Metals IRA at Goldstar Trust vary between $75 and $275.

It’s important to note that the fees for alternative investments are determined based on the specific assets and investments selected by the account owner.

Fee Comparison

In comparison to its competitors, Goldstar Trust’s fees are reasonable. They impose an annual holding fee of $50 for hedge funds and other non-traditional assets. While the annual custodian fees for a Precious Metals IRA typically range between $75 to $300, with $50 being a low-end fee for some custodians.

Goldstar Trust charges the following fees:

It’s important to note that the fee structure of an IRA, like the one offered by Goldstar Trust, can have a considerable impact on the overall cost. Even minor variations in fees can result in significant alterations in the value of the investment portfolio over time.

Goldstar Trust Customer Service Experience

Goldstar Trust Customer Service Experience with dedicated team

Goldstar Trust prioritizes personalized customer service. Their support team can be reached via phone for international assistance, or fax. The team is available from Monday to Thursday, 7am to 5pm CST, and on Friday from 7am to 4pm CST.

Though the specific response time for customer service inquiries at Goldstar Trust is not disclosed, they do provide live chat support for immediate assistance. This commitment to avoiding poor customer service reassures clients that help is just a call or click away should they encounter any issues or have any queries.

Client Reviews and Testimonials

Client Reviews and Testimonials for Goldstar Trust

Client feedback for Goldstar Trust includes both commendations and criticisms. The company has earned an A+ BBB Rating and a 5-Star Rating from Bauer Financial, reflecting substantial client satisfaction.

Clients commend Goldstar Trust for its esteemed status as a specialist in precious metals and its smooth procedure for acquiring and safeguarding precious metals. The company also garners favorable feedback for its exceptional array of gold and silver, minimal account requirements, and strong customer satisfaction. However, there are grievances such as soliciting both positive and negative reviews, charging for additional features, and apprehensions regarding gold/silver IRA investments.

Nevertheless, Goldstar Trust has responded to 65% of these negative reviews, typically within a week. Clients share their experiences and reviews about Goldstar Trust on platforms like:

Goldstar Trust’s Management Team

The management team at Goldstar Trust plays a pivotal role in the company’s success. Leading the team is CEO J. Pat Hickman, along with President Jeff Kelley and Senior Vice President Business Development Manager Matt Nitschke.

The management team at Goldstar Trust brings a wide range of expertise to the table, spanning industry innovation, compliance, and risk management. These skills are crucial for the company’s ability to deliver tailored services to its clients. The team has accumulated more than 30 years of experience in the realm of alternative investing, showcasing a profound understanding and a robust background in this domain.

Goldstar Trust vs. Competitors

When comparing Goldstar Trust to its competitors, several factors come into play. In terms of fee structures, competitors like Augusta Precious Metals and Orion Metal Exchange have diverse structures. For instance, Augusta Precious Metals imposes a one-time custodian application fee of $50, an annual custodian fee of $100, and an annual non-government depository storage fee of $100. Orion Metal Exchange applies an annual fee for their IRA accounts, ranging from $150 to $225, depending on the investment amount and storage location.

In terms of investment options, competitors also provide a variety of options including:

Although Goldstar Trust has a strong reputation, competitors such as Augusta Precious Metals also uphold a commendable reputation within the industry, particularly in the domain of precious metals investment and IRA services.

Security and Protection Measures

Like any financial institution, Goldstar Trust places utmost importance on security. The company safeguards personal information by complying with federal law and enforcing physical, electronic, and managerial security measures to thwart unauthorized access and misuse.

Their insurance policy offers coverage of up to $250,000 for assets held in a GoldStar IRA, Roth IRA, or non-qualified account. Goldstar Trust employs secure third-party depositories for the storage of client investments; however, it is important to note that investments such as IRAs and bonds are not FDIC-insured and involve a certain level of risk.

As part of their proactive security measures, Goldstar Trust has dealt with security breaches in the past.

Pros and Cons of Investing with Goldstar Trust

Pros and Cons of Investing with Goldstar Trust

Investing with Goldstar Trust entails both advantages and disadvantages. The company offers a wide range of investment options, which empowers clients to manage their retirement assets effectively. The investment options provide flexibility to hold privately offered investments like closely held stocks and LLCs, and to invest in non-traditional financial products such as stocks, bonds, and mutual funds. Moreover, their transparent and competitive pricing enables investors to comprehend and foresee the cost of their investments without concealed charges.

The company’s strong reputation, based on their extensive experience and wide array of investment options tailored for clients seeking self-directed IRAs and customizable investment solutions, instills confidence in investors. However, some customer reviews have highlighted concerns about Goldstar Trust’s recurring fees and occasional challenges with transferring recurring transactions. They may not provide as wide a selection of investment options as certain competitors, potentially constraining an investor’s capacity to diversify. Additionally, there appears to be limited publicly available information about their security measures, which could lead to apprehension for investors who prioritize asset protection.

Tips for Choosing the Right Custodian

Selecting the appropriate custodian for your self-directed IRA is vital. Factors to consider during the selection process include the custodian’s reputation and experience. A custodian with a good reputation often maintains high standards via internal compliance audits, robust policies and procedures, and well-informed staff.

Fees also significantly impact the selection of a self-directed IRA custodian. It is crucial to verify that the custodian’s fee structure aligns with your investment approach. Establishment fees, annual fees, and transaction fees, particularly if they are proportionate to the account’s total value, can substantially affect the overall expenses for larger asset portfolios.

Moreover, self-directed IRA custodians differ from traditional ones by providing a wider range of investment choices, enabling investments in alternative assets such as:

This offers investors the chance to diversify their retirement accounts portfolio beyond conventional stocks and bonds.


In conclusion, Goldstar Trust is a reputable financial institution that offers a diverse range of investment options, transparent and competitive fees, and a committed customer service team. While there are some concerns about recurring fees and limited information on security measures, the company’s strong industry reputation, wide array of investment options, and commendable customer reviews make it a worthy contender for your self-directed IRA and precious metals investments.

Frequently Asked Questions

Does Goldstar Trust offer a variety of investment options?

Yes, Goldstar Trust offers a wide variety of investment options, including privately offered investments such as closely held stocks and LLCs, as well as traditional financial products like stocks, bonds, and mutual funds. It is a comprehensive selection.

How transparent is Goldstar Trust’s fee structure?

Goldstar Trust has a transparent and competitive fee structure, with a detailed fee schedule available on their official website. This provides a comprehensive overview of fees for different account types and investment options.

How does Goldstar Trust’s reputation benefit investors?

Investors benefit from Goldstar Trust’s strong reputation, which is built on extensive experience and a wide array of investment options, instilling confidence in the company’s capability to manage various investment vehicles effectively. This can provide peace of mind and trust in the investment choices.

What security measures does Goldstar Trust implement?

Goldstar Trust implements physical, electronic, and managerial security measures to protect personal information and comply with federal law. Additionally, they use secure third-party depositories for client investment storage.

What are some tips for choosing the right self-directed IRA custodian?

Consider the reputation, experience, and fee structure of the custodian, as well as the range of investment options they offer to make an informed decision when choosing a self-directed IRA custodian. These factors will help you ensure a reputable custodian with transparent costs and diverse investment options.