Insider’s Dillon Gage Review: Navigating Precious Metals Services

In the world of precious metals, making the right choice in service providers is key. This Dillon Gage review offers you a straight look at their trading platform, storage facilities, and what customers really think. Discover the critical insights on Dillon Gage’s services, customer satisfaction, and whether they’re the right fit for your investment needs.

Key Takeaways

Exploring Dillon Gage: A Comprehensive Overview

Dillon Gage logo on a building

Founded in 1976, Dillon Gage has firmly established itself as a trusted player in the precious metals industry. As a reputable precious metals firm, the company serves a wide array of clients, including precious metals dealers and institutional clients.

Offering a multitude of services and divisions, Dillon Gage has something for everyone in the precious metals market. From its International Depository Services providing secure storage, to FizTrade enabling online trading, Dillon Gage is not just a one-trick pony. Bear in mind, despite their extensive services, they do not extend IRA services to individual investors.

The Heart of Dillon Gage: Services and Products

Various physical precious metals

At the core of Dillon Gage’s operations are its wide range of services and products. The company serves as a trusted purchaser for the United States Mint and other major sovereign mints worldwide, providing its clients with access to a variety of precious metals.

Their offerings are not limited to just precious metals trading. Dillon Gage also provides advanced fulfillment services, utilizing technology and strategic locations to provide a comprehensive range of services to their clients.

Precious Metals Portfolio

Gold and silver bars and coins

The precious metals portfolio at Dillon Gage includes a wide range of options for investors, including:

Dillon Gage Metals is authorized to purchase directly from sovereign mints, making them a reliable source for investors. Whether you’re looking for bullion or numismatic items, Dillon Gage has a variety of options to choose from.

Technology-Driven Trade Tools

FizTrade online trading platform interface

Dillon Gage has not just kept up with the times, but has stayed ahead, leveraging technology to provide an enhanced experience for its clients. Their online precious metals app, FizTrade, is a prime example of this. Offering advanced trading tools, FizTrade allows corporate and institutional clients to seamlessly participate in the trading of physical precious metals.

Through FizTrade, Dillon Gage provides cloud-based services that are designed to assist clients in boosting top-line growth, improving profit margins, reducing costs, and effectively managing risks. With the ability to oversee shipping, monitor packages, and minimize shipping and fulfillment expenses, FizTrade truly brings operational efficiency to its users.

Refining Excellence

Precious metals refining process

Refining is another area where Dillon Gage excels, particularly in dillon gage refining. Providing prompt settlements for substantial quantities of gold, silver, and platinum, they offer a wide array of services such as stone removal services and diamond quoting services.

Their Turnkey Dillon Gage Refinery is a comprehensive facility designed to enhance the overall customer experience during the refining procedure. Utilizing the FizRefinery portal, Dillon Gage provides customers with real-time tracking and settlement of their refining lots, ensuring a seamless and transparent refining process.

Customer-Centric Approach: Reviews and Testimonials

Despite a scarcity of online reviews, those that are available generally paint a positive picture of Dillon Gage. With a 3.6-star rating on Yelp for its Precious Metals Refinery, the company seems to have left a good impression on its customers.

It should be mentioned that Dillon Gage’s customer testimonials are absent from their official website. This lack of testimonials is a little disappointing, as hearing directly from customers could provide valuable insights into the company’s services.

The Dillon Gage Experience: Employee Insights

Employee reviews provide another perspective on the company. With an average rating of 2.7 stars on Indeed and 2.3 stars on Glassdoor, Dillon Gage has received mixed reviews from its employees. While some employees praise the professional team and positive work environment, others criticize the company’s management styles and culture. Complaints of nepotism, inadequate pay and benefits, and a lack of recognition for hard work have been noted. There have also been reports of turnover issues within the company, specifically in the accounting department.

Investment Opportunities: Gold IRA and Beyond

While Dillon Gage does not directly offer IRA services to individual investors, they do collaborate with several gold IRA companies for gold IRA services. These collaborations with trusted custodians include:

To ensure the security and professional management of your investment for high wealth private clients, it is essential to meet certain financial criteria related to technology services.

Potential investors considering a gold IRA investment should keep in mind that scams do exist in the industry. Having the knowledge to identify and avoid these scams can greatly safeguard your investment.

Transparency and Trustworthiness: Accreditation and Ratings

In terms of transparency and trustworthiness, Dillon Gage has managed to secure favorable ratings from both the Better Business Bureau (BBB) and the Business Consumer Alliance (BCA). The company holds an A+ rating from the BBB and a B rating from the BCA, indicating a strong commitment to transparency and trustworthiness within the precious metals industry.

Despite not being BBB accredited, these ratings are influenced by various factors including:

The BCA assigns letter grades based on data derived from dispute mediation, customer reviews, and testimonials.

These high ratings reflect positively on Dillon Gage’s commitment to maintaining trust and transparency in their operations.

The International Reach: Global Storage Solutions

Beyond their impressive range of services and products, Dillon Gage also boasts an international reach with secure precious metals storage solutions. Through its International Depository Services Group subsidiary, Dillon Gage offers highly secure storage services for precious metals through specialized depositories located in North America.

These depositories, located in Dallas TX, New Castle, Delaware, and near Toronto, Ontario, provide convenient access for clients. Whether it’s individual investors, corporate investors, IRA providers, or bullion dealers, these storage services are accessible to a wide array of clients. And, with comprehensive security protocols in place, clients can rest assured that their precious metals are in safe hands.

Pricing and Fees: What to Expect

Pricing and fees are important considerations for any potential client. Dillon Gage primarily caters to wholesale and institutional clients, dealers, and institutions, and as such, their pricing and fees are not explicitly stated on their website, a practice seen in only a few firms.

Nonetheless, some information is accessible. For instance, Dillon Gage offers the following:

Being mindful of the cost structure for precious metals refining services is crucial as it includes fees for gold and other metals, along with additional charges for stone removal and processing low-grade materials.

Strategic Locations: Accessibility and Convenience

Dillon Gage’s strategic locations across North America provide a crucial advantage in the precious metals industry. With offices in Dallas, Texas, Wilmington, Delaware, and Ontario, Canada, Dillon Gage is well-positioned to engage in trading with major sovereign mints worldwide and offer custody and logistics services to market participants.

These strategic locations contribute to enhanced accessibility and convenience by offering a comprehensive range of custody and logistics services for the purchase and sale of precious metals. Dillon Gage is well-equipped to serve its international clients efficiently and reliably with:


In conclusion, Dillon Gage stands out as a leading player in the precious metals industry. With its wide range of services and products, strategic locations, and commitment to transparency and trustworthiness, Dillon Gage caters to a diverse array of clients, providing them with a comprehensive suite of solutions.

While it’s important to be aware of the limitations such as the lack of IRA services for individual investors and mixed employee reviews, Dillon Gage’s long-standing history, extensive precious metals portfolio, advanced trading platform, and secure global storage solutions make it a noteworthy contender in the precious metals market.

Frequently Asked Questions

Does Dillon Gage offer IRA services to individual investors?

No, Dillon Gage does not directly offer IRA services to individual investors, but they work with trusted IRA custodians for gold IRA services.

What precious metals does Dillon Gage offer in their portfolio?

Dillon Gage offers a varied portfolio including gold, silver, platinum, palladium, and rhodium bullion coins. They cover a wide range of precious metals to suit different investment strategies.

What are the ratings of Dillon Gage with the Better Business Bureau and Business Consumer Alliance?

Dillon Gage has an A+ rating with the Better Business Bureau. They also have a B rating with the Business Consumer Alliance. These ratings reflect their strong reputation and positive track record in customer satisfaction.

What security measures does Dillon Gage employ at their depositories?

Dillon Gage employs round-the-clock surveillance, motion and vibration sensors, redundant measures, and off-site security experts for live monitoring at their depositories, ensuring comprehensive protection for stored assets.

What are some additional costs to be aware of when using Dillon Gage’s services?

When using Dillon Gage’s services, it’s important to be aware of the additional costs such as a transaction fee for bank wire or overnight check services, extra fees for tendering less than 100 ounces of silver, and additional charges for stone removal and processing low-grade materials during refining services. These costs can impact the overall expenses significantly.