Augusta Precious Metals vs Kitco Metals: An In-Depth Comparison

Choosing between Augusta Precious Metals vs Kitco Metals hinges on what you prioritize in a precious metals investment company. Do you value personalized retirement services or diverse metal selections and storage capabilities? This direct comparison will help streamline your decision, diving into their specific services, fees, and customer care to ensure your investment aligns with your financial strategy.

Key Takeaways

Comparing Augusta Precious Metals and Kitco Metals

Augusta Precious Metals

Both Augusta Precious Metals and Kitco Metals are established players in the precious metals industry. While Augusta Precious Metals, with its founding in 2012, has made a name for itself with its focus on gold IRAs and investor education, Kitco Metals, operating since 1977, prides itself with a vast selection of precious metals products.

Both offer services like gold and silver IRAs and the sale of precious metals, but their approach differs. Augusta Precious Metals emphasizes personalized service and extensive educational resources, while Kitco Metals offers a wider product range, covering gold, silver, and other precious metals.

Augusta Precious Metals Overview

Founded by the Nuriani family, Augusta Precious Metals has been committed to helping Americans safeguard their retirement savings since 2012. The company extends its services beyond the mere purchase and sale of precious metals. Distinguishing itself from other gold IRA companies, Augusta Precious Metals offers exclusive services, waives setup, custodian, and storage fees for up to ten years, and places a significant focus on educational resources.

However, their product selection is relatively limited and they do not offer online purchasing.

Kitco Metals Overview

Kitco Metals, with its strong value-based approach, has been serving a global customer base since 1977. It offers a wide range of precious metals products, including:

The company’s commitment to excellence drives its daily operations, and its extensive product range caters to diverse investor needs.

However, they do not disclose the specific sources of silver for their products on their website.

Product Offerings and Investment Options

Augusta Precious Metals

Augusta Precious Metals and Kitco Metals offer a range of product offerings and investment options to meet various investor needs. The Augusta Precious Metals offer specializes in gold and silver products, including coins and bars in various sizes.

On the other hand, Kitco Metals provides opportunities in gold, silver, and platinum. While Augusta Precious Metals has a selective product range, Kitco Metals offers a broader variety of precious metals products.

Gold Products

Investors looking to add gold to their portfolio will find a diverse selection of gold products at Augusta Precious Metals. They offer a range of gold bullion coins, including various denominations of American Eagles such as the 1 oz, 1/2 oz, and 1/10 oz. Other gold coins like Canadian Maple Leafs are also part of their portfolio. For those interested in exploring other options, the Patriot Gold Group and Silver Gold Bull are other reputable sources for precious metals investments.

Augusta Precious Metals also offers physical gold bars in sizes from 1 gram to 1 kilogram, catering to various investment needs and preferences.

Silver Products

Kitco Metals offers a variety of silver products, including silver rounds like Silver Starter Bundles and limited edition 1 oz Silver Anne Stokes-Dragons rounds. Yet, they do not disclose the specific sources of silver for their products on the website.

Platinum and Palladium Products

Both companies offer platinum and palladium products, but Kitco Metals has a broader selection. They provide a variety of platinum and palladium products, such as:

Though Augusta Precious Metals primarily focuses on gold and silver, it also includes platinum and palladium products in its investment options, making it a strong competitor to Noble Gold Investments in the realm of physical precious metals.

Pricing and Fees

Augusta Precious Metals

The cost of investing in precious metals involves more than just the price of the metal itself. Both Augusta Precious Metals and Kitco Metals charge various fees, including:

The total fee for the first year with Augusta Precious Metals is $250, which includes a single $50 setup fee. Kitco Metals, however, charges a $50 administrative fee in instances where they receive less pure metal than reserved. These, along with other administrative charges, apply to all bullion pool purchases and orders.

Augusta Precious Metals Pricing and Fees

For IRA purchases, Augusta Precious Metals has a minimum order requirement of $50,000. This policy ensures that clients are able to meet the investment threshold for IRA accounts. The company charges an annual fee of $200 for Gold IRAs, irrespective of the quantity of gold being stored. Augusta Precious Metals offers competitive and reasonable pricing compared to other precious metals dealers, with fees that may be comparable to or potentially lower than their competitors.

The company also doesn’t charge management fees, providing investors with a transparent and straightforward fee structure.

Kitco Metals Pricing and Fees

Kitco Metals’ silver product prices are determined based on the supply and demand dynamics of the silver market. Their administrative fee of $50 is applicable in cases where they receive less pure metal than was reserved. This fee, along with other administrative charges, are applicable to all bullion pool purchases and orders.

However, there have been noted price discrepancies when comparing Kitco Metals with other dealers like Apmex, which might affect their competitive pricing.

Customer Service and Support

Augusta Precious Metals

Customer service is a critical aspect to consider when choosing a precious metals company. Both Augusta Precious Metals and Kitco Metals provide customer support, but their operating hours and contact methods vary.

Augusta Precious Metals offers customer service from 6 a.m. to 4 p.m. Pacific Standard Time, while Kitco Metals provides customer support from Monday to Thursday, 8:30am to 10:00pm (ET), and on Fridays from 8:30am to 5:00pm (ET).

Augusta Precious Metals Customer Service

Augusta Precious Metals sets itself apart by offering personalized service to its customers. They invest time in understanding the customer’s individual risk appetite, long-term goals, and investment plans, and then devise a distinctive investment strategy customized to their particular situation. The company’s customer service team is available from 6 a.m. to 4 p.m. Pacific Standard Time to support a wide range of customers across different time zones.

They also provide multilingual customer support, including languages like Spanish, French, and Hindi, to serve a diverse client base.

Kitco Metals Customer Service

Kitco Metals’ customer support can be contacted by phone, and the service hours are Monday to Thursday from 8:30am to 10:00pm (ET) and on Friday from 8:30am to 5:00pm (ET). They offer customer service support in a variety of languages such as English, French, Chinese (Simplified), Japanese, Spanish, and Hindi.

This global approach helps them serve a diverse customer base and ensures that language is not a barrier to support.

Storage and Delivery Options

Augusta Precious Metals

When investing in precious metals, storage and delivery are important considerations. Augusta Precious Metals offers storage facilities in various locations and provides complimentary secure and private delivery services for gold and silver purchases.

On the other hand, Kitco Metals provides global precious metals storage solutions in top-tier vaults with allocated storage, ensuring that the investor’s precious metals are stored separately and identified by unique serial numbers or other identifiers.

Augusta Precious Metals Storage and Delivery

Augusta Precious Metals offers a variety of storage options such as segregated storage, allocated storage, and home storage. The company uses advanced alarm systems, round-the-clock surveillance, and restricted access to safeguard the precious metals stored at their storage facilities.

Furthermore, Augusta Precious Metals provides complimentary secure and private delivery services for gold and silver purchases, adhering to anti-money laundering regulations to uphold the integrity of precious metals IRAs, including gold IRA accounts.

Kitco Metals Storage and Delivery

Kitco Metals offers a variety of storage solutions, including allocated and unallocated storage. The company also offers a home delivery option that requires the recipient’s signature upon receipt. Deliveries are limited to businesses, banks, and other authorized locations, with sale and scrap metal transactions typically taking around two business days to process.

The service is designed to prioritize customer convenience and security.

Educational Resources and Market Information

Both Augusta Precious Metals and Kitco Metals recognize the importance of educating their customers about precious metals investment. Augusta Precious Metals offers personalized attention, provides educational resources, and hosts webinars specifically focused on precious metals investment.

On the other hand, Kitco Metals provides educational resources covering topics such as investing in bullion fundamentals and bullion investing basics.

Augusta Precious Metals Educational Resources

Augusta Precious Metals offers educational webinars aimed at providing investors with insights into gold investment, its relevance to their financial objectives, and understanding market trends. In addition to webinars, the company provides investor guides offering valuable information on setting up a gold IRA, investing in gold and silver, and general insights about precious metals.

They also offer consistent market updates and news to keep investors well-informed about the latest trends and information in the precious metals market.

Kitco Metals Educational Resources

Kitco Metals is dedicated to educating investors, particularly those who are new to the industry. The company provides:

These resources are utilized by thousands of investors on a daily basis.

Gold IRA Services

A gold IRA is a tax-advantaged retirement plan that allocates its funds to investments in gold assets and other precious metal commodities. Investing in a gold IRA can offer diversification and potential protection against economic uncertainties. However, investors should conduct their own due diligence to assess whether gold IRAs align with their financial objectives, risk tolerance, and investment horizon.

Augusta Precious Metals Gold IRA

An Augusta Precious Metals Gold IRA is a self-directed individual retirement account designed to hold gold as an investment. It provides personalized service and offers a variety of gold products tailored to retirement savings. The company requires a minimum order of $50,000 for IRA purchases and charges an annual fee of $200 for Gold IRAs, regardless of the quantity of gold being stored.

Kitco Metals Gold IRA

While Kitco Metals does not directly offer gold IRA services, they provide the following precious metals products suitable for inclusion in a self-directed gold IRA:

They also offer support and guidance to investors in setting up an account with a reputable gold IRA company, including Kitco Metals’ products in their self-directed gold IRA, and finding the best gold ira companies.

Testimonials and Reviews

Customer reviews and testimonials can provide valuable insights into the quality of service a company provides. Both Augusta Precious Metals and Kitco Metals have received positive feedback and high ratings, demonstrating their commitment to outstanding customer service.

Augusta Precious Metals Testimonials and Reviews

Augusta Precious Metals has been recognized for their exceptional customer service and transparency, leading to high customer satisfaction ratings. The company has garnered thousands of 5-star customer ratings and positive online reviews. They also hold an A+ rating from the Better Business Bureau (BBB), highlighting their commitment to customer satisfaction.

Kitco Metals Testimonials and Reviews

Kitco Metals has received mixed customer reviews. While some customers have praised the company’s wide range of products and market information, others have expressed less favorable experiences. The company has a 4-star rating on Trustpilot.

Despite receiving customer complaints about their services, Kitco Metals proactively addresses these issues by working with the Better Business Bureau (BBB) to resolve disputes and promptly responding to negative reviews.


In conclusion, both Augusta Precious Metals and Kitco Metals offer unique advantages for those interested in investing in precious metals. Augusta Precious Metals excels in providing personalized service and focuses on gold IRAs, while Kitco Metals stands out with its expansive range of precious metals products and global reach. Both companies have robust customer service and offer comprehensive educational resources. However, the choice between the two ultimately depends on an investor’s individual needs, preferences, and investment goals.

Frequently Asked Questions

Is Augusta gold legit?

Yes, Augusta gold is legit as it has received an A+ rating from the BBB, indicating exceptional customer service and ethical business practices.

Is it safe to buy gold in Kitco?

Yes, it is safe to buy gold from Kitco as their precious metals investment products are recognized in bullion markets globally.

What is the best gold IRA company?

The best gold IRA company can be found by comparing reviews, fees, and customer service. It’s important to do thorough research before choosing a company.

What is the best precious metal to buy right now?

Gold is a reliable choice for wealth preservation, while silver offers affordability and industrial uses. Platinum and palladium can provide diversification and potentially higher returns but come with increased volatility and limited investment options. Consider your investment goals and risk tolerance when choosing the best precious metal.

What are the primary services offered by Augusta Precious Metals and Kitco Metals?

Augusta Precious Metals primarily offers gold IRAs with extensive educational resources, while Kitco Metals offers a wider range of precious metals products, including gold and silver IRAs. Both companies also provide the sale of precious metals.