Comprehensive USAGOLD Review: Reliable Gold Investment?

Seeking an honest USAGOLD review before diving into the world of precious metals investment? In this article, we delve into the company’s reputation and offerings, evaluate their customer experience, and take a critical look at what sets USAGOLD apart in a competitive market.

Key Takeaways

USAGOLD Overview

USAGOLD Overview with gold and silver coins

Founded by Michael J. Kosares, USAGOLD has been serving precious metals investors since its inception. The company offers a comprehensive range of gold and silver coins, ensuring that there’s something for every type of investor. Whether you’re new to the precious metals market or an experienced hand, USAGOLD has the diversity and depth to cater to your needs.

USAGOLD offers an all-inclusive suite of services to assist its clients in navigating the gold market. These services include:

Company History

Having been established on January 1, 1973, USAGOLD has consistently provided reliable gold investment services. Over the years, the company has shown remarkable resilience, thanks to its unwavering focus on advocating the acquisition of physical precious metals. This focus has made purchasing gold a reliable option for investors, and USAGOLD stands out among gold companies.

The consistent mission of the company is to:

Better Business Bureau Rating

An A+ rating from the Better Business Bureau (BBB) is no small feat. It signifies that the company has established a strong track record, a positive standing, and a top score according to the BBB’s rating criteria. It indicates that the company maintains a high standard of customer contentment. USAGOLD’s A+ rating sets it apart from numerous other gold dealers in the market.

USAGOLD’s A+ rating can be attributed to several factors, including:

USAGOLD Products and Services

USAGOLD Products and Services

Providing a wide variety of gold and silver coins, USAGOLD caters to both collectors and investors. The company’s product range includes type sets, date runs, complete date sets, regional sets, and mint-mark sets of both U.S. and World gold coinage. In addition to this, they offer bullion coins and bars from major national mints and brand name bullion bars.

Competitive pricing is a distinctive feature of USAGOLD. The company provides special discount codes, commentary, and volume discounts for bulk purchases, making it a cost-effective choice for those interested in buying larger quantities.

USAGOLD’s services extend far beyond the mere selling of gold and silver. The company offers a range of services including:

It also offers a viable alternative to gold and silver ETFs for investors seeking a physically-backed investment option.

Gold and Silver Coins

A variety of gold and silver coins are available for investors at USAGOLD. Notable offerings include American Eagle Bullion Coins in gold, silver, and platinum. Additionally, the company is a market leader in various U.S. and World gold coinage sets, such as type sets, date runs, complete date sets, regional sets, and mint-mark sets.

USAGOLD provides silver bullion bars with a purity of .999, typically weighing 100 troy ounces, from Comex approved refiners like Johnson Matthey. Their gold bullion bars are offered in kilo (32.15 troy ounces), with purities ranging from .999 to .9999, and are sourced from reputable refiners such as PAMP, Credit Suisse, Johnson Matthey, Royal Canadian Mint, Metalor, and others.

Competitive Pricing

Pricing is a significant factor in the decision to invest in gold or silver. USAGOLD understands this and maintains consistently competitive pricing for their precious metals coin and bullion line of products. The spread between their buy and sell prices is highly competitive when compared to other companies in the industry.

For those planning to make a larger purchase, USAGOLD offers volume discounts. This is a testament to the company’s commitment to providing value to its customers. Moreover, USAGOLD ensures pricing transparency by providing clear and upfront pricing without any hidden fees.

Additional Services

Beyond its extensive offering of gold and silver coins, USAGOLD also adds value for its customers through its provision of additional services. One of these services is the bullion delivery service, which generally ensures the delivery of orders within 5-7 business days upon receipt of payment.

USAGOLD also contributes to gold investment portfolio diversification by offering investors the opportunity to diversify their portfolio through gold allocation. They provide various investment options such as purchasing coins, investing in gold mining companies, or investing in exchange-traded funds. Furthermore, USAGOLD views historic U.S. $20 gold pieces as a distinctive diversification strategy within a broader diversification approach.

USAGOLD Website and Online Experience

The design of USAGOLD’s website aims to deliver a seamless online experience for its customers. The website provides a range of features including:

The website also offers real-time spot prices for its products, ensuring accuracy and timeliness through regular updates to support investor decision-making. Furthermore, USAGOLD provides a variety of educational resources, such as a section on gold company due diligence, a comprehensive reference library, professional guidance for investors, and a monthly online newsletter called News & Views.

Real-Time Spot Prices

Providing real-time spot prices is a key feature of the USAGOLD website. These dynamic price charts offer updates every minute, providing customers with accurate and timely information to support their investment decisions.

The spot price in the context of gold and silver trading refers to the price at which one can buy or sell one ounce of gold or silver at a specific moment in time. Real-time spot pricing has a significant impact on clients’ decision-making process as it enables them to:

Educational Resources

USAGOLD’s website hosts a wealth of educational resources that both new and experienced investors will find informative. The company provides a variety of educational resources, such as:

USAGOLD’s educational resources have received positive feedback and reviews, with clients recognizing them as a valuable source for information on investments in physical gold and/or silver coins and bullion. This further highlights the quality of their educational content and their dedication to ensuring customer satisfaction.

Security and Storage Partnerships

Security and Storage Partnerships with Delaware Depository and Equity Trust Company

Recognizing the importance of security in dealing with precious metals, USAGOLD has taken significant measures. Hence, the company has partnered with Delaware Depository and Equity Trust Company to ensure secure storage and custodianship for its clients’ investments.

These partnerships ensure that your investments are not just securely stored, but also fully insured. The Delaware Depository provides secure storage with all-risk insurance while the Equity Trust Company serves as a reliable custodian for precious metals IRA accounts, adhering to IRS regulations.

Delaware Depository

Delaware Depository provides fully insured vault storage for precious metals, ensuring the safety of clients’ assets. Their services include segregated and non-segregated storage options, complete with all-risk insurance.

Delaware Depository utilizes multiple layers of metal detectors and ‘defense in depth’ security measures to safeguard the stored precious metals. This, along with their comprehensive ‘all-risk’ insurance coverage, ensures the safety of your precious metals while in their custody.

Equity Trust Company

Equity Trust Company serves as a custodian for precious metals IRA accounts, offering services for investing in a diverse range of precious metals such as:

within IRAs.

The company ensures compliance with IRS regulations by collaborating with top depositories to acquire precious metals on behalf of clients, in accordance with IRS guidelines. This provides an added layer of security and reliability for investors who choose to invest in precious metals through USAGOLD.

Customer Experience and Support

Customer Experience and Support with five star reviews

USAGOLD takes pride in its unwavering commitment to provide an exceptional customer experience. The company offers customer support services from Monday to Friday, operating from 8:00 am to 7:00 pm (MT).

In addition to its operational hours, USAGOLD also maintains a prominent Better Business Bureau rating, demonstrating their commitment to ensuring customer satisfaction and maintaining integrity. The company also provides clients with education on market trends and it is noteworthy that there have been no negative reviews indicating any fraudulent activities by the company.

Five Star Reviews

A total of 31 five-star reviews have been received by USAGOLD. These positive reviews are a testament to the company’s commitment to customer satisfaction.

Customers have commended USAGOLD for their competitive prices and extensive range of IRA-eligible coins. The five-star reviews are a clear indication of the quality of service provided by USAGOLD and its commitment to customer satisfaction.

Customer Support Channels

To address any client concerns or queries, USAGOLD provides several customer support channels. Clients have the option to contact USAGOLD’s customer support by calling (800) 869-5115 or sending an email to or for any assistance.

The company offers:

Potential Drawbacks of USAGOLD

Despite the numerous positives of USAGOLD, a few potential drawbacks warrant consideration. The range of products offered by USAGOLD is less extensive compared to other precious metal dealers. Also, the company exclusively engages in the trading of gold and silver, which may limit some investors who are interested in other precious metals.

How to Get Started with USAGOLD

Initiating an association with USAGOLD is a straightforward process. Individuals are required to complete the form available on their official website to open an account. Upon form completion, an email will be sent to verify the initiation of the account opening process.

USAGOLD accepts payment by:

The company also offers guidance and assistance to individuals in completing the account set-up forms.

Precious Metals IRA with USAGOLD

USAGOLD, a key player in the precious metals industry, provides a precious metals IRA, allowing investors to:

Investing in a Precious Metals IRA with USAGOLD provides numerous advantages including:


In conclusion, USAGOLD provides a comprehensive range of services for precious metals investors, including a wide selection of gold and silver coins, competitive pricing, a user-friendly website, and secure storage partnerships. Despite a few potential drawbacks, the company’s commitment to customer satisfaction, as evidenced by its A+ BBB rating and numerous five-star reviews, makes it a reliable choice for those seeking to invest in precious metals.

Frequently Asked Questions

Is US Gold Bureau a legitimate company?

Yes, US Gold Bureau is a legitimate company. They are a certified and insured dealer, and they offer a full-service vaulting and storage facility, ensuring the safety of your investments.

Where is the safest place to buy gold?

The safest place to buy gold is from trustworthy and well-known gold dealers like JM Bullion, American Precious Metals Exchange (APMEX), and American Hartford Gold.

Are gold notes a good investment?

Yes, gold notes can be a good investment as they provide a hedge against inflation and have historically increased in value. Gold prices are predicted to reach a high of $2,000 by the end of 2022.

Who owns US Gold Bureau?

The US Gold Bureau is owned by Lone Star Tangible Assets, which acquired the company in 2008.

What precious metals does USAGOLD deal in?

USAGOLD deals primarily in gold and silver, providing a range of coins and bullion bars for purchase.