Monex vs Sprott Money: Unbiased Comparison

In the world of precious metals investing, two names often rise to the top: Monex and Sprott Money. Both companies have a long history in the industry and offer a wide range of products and services designed to meet the needs of investors. But which one is right for you? In this blog post, we’ll provide an unbiased comparison of Monex vs Sprott Money, examining their offers, pricing models, customer service, and more.

Key Takeaways

Comparing Monex and Sprott Money


Potential investors should consider comparing Monex and Sprott Money, especially amidst the current economic uncertainties. Both companies offer live precious metals price charts, allowing investors to monitor real-time prices for gold, silver, platinum, and palladium.

However, Sprott Money applies a flat rate of $30 and a percentage of the dollar value of the order for shipping and insurance. Monex, on the other hand, offers a range of precious metals products, including the palladium maple leaf monex, silver american eagle monex, platinum american eagle monex, and gold american coin monex, providing investors with a variety of options to suit their investment requirements.

Monex: A Brief Introduction

Monex, founded in April 1999 by Oki Matsumoto and Sony Corporation, has spent over two decades providing the highest quality bullion products to its customers. Monex transcends its business role to become a guiding force, fostering future ideals, professionalism, and knowledge acquisition. Their objective is to meet clients’ needs ethically, creatively, and comprehensively by integrating innovative technology to provide leading financial products and payment services.

With over 50 years of trust as a high-volume precious metals dealer in America, they are a testament to extensive experience and dedication, with a focus on facilitating ownership of precious metals for investors.

Sprott Money: A Brief Introduction

Likewise, Sprott Money has established itself as a reputable precious metals dealer, focusing on global alternative asset management in precious metals and real assets.They endeavor to enable investors to own precious metals, irrespective of their portfolio size, thereby enhancing accessibility within the precious metals market.

The company’s diverse offering includes a range of precious metals products, from gold and silver to platinum, all made from high-quality precious metal.

Product Offerings


In terms of product offerings, Monex and Sprott Money distinguish themselves with a wide array of precious metals. They offer gold bars and coins, silver coins and bars, and platinum products. However, the availability of palladium products is not specified for either Monex or Sprott Money.

Yet, both companies ensure that their customers can easily access specific information or services via their user-friendly websites.

Gold Coins and Bars

Monex and Sprott Money both provide a wide variety of gold coins to investors. Monex provides a range of well-known gold coins, while Sprott Money, founded by Eric Sprott, presents a variety including the American Gold Eagle, Canadian Gold Maple Leaf, and gold collectible coins.

Monex sources their gold bars from refineries approved by the COMEX, and Sprott Money procures their gold bars from established manufacturers such as the Royal Canadian Mint and PAMP Suisse, ensuring the quality and authenticity of their products.

Silver Coins and Bars

In terms of silver products, both companies display an array of offerings. Sprott Money provides a range of silver products, including silver coins in sizes varying from 1 oz to 2 oz, investment-grade silver bars, and silver rounds. They also offer a range of distinctive silver coin designs, all featured on their Sprott Money Collectibles website.

Monex, on the other hand, provides a variety of silver coins, although specific coin designs are not explicitly mentioned on their website.

Platinum and Palladium Products

Both Monex and Sprott Money cater to investors interested in diversifying their precious metals portfolio by offering platinum and palladium products. Monex provides standard ten-ounce bars and bullion coins for platinum, while Sprott Money offers platinum bars and platinum coins.

Monex also offers various investment opportunities for palladium, including purchasing palladium bullion bars and coins, investing in 9995 pure palladium coins by The Royal Canadian Mint, and establishing a palladium IRA account.

Pricing and Investment Options


Monex and Sprott Money both provide a range of pricing and investment options. Monex allows users to modify or cancel trading instructions using the ‘Change’ or ‘Cancel’ functions located in the ‘Pending Orders’ section. On the other hand, Sprott Money provides a price alert feature that enables users to set alerts for specific price levels of precious metals.

In terms of investment strategies, Monex provides a world-class 2-way buy/sell market for investors to diversify their portfolios with precious metals. On the other hand, Sprott Money recommends investing in precious metals through exchange-traded portfolios, providing exposure to the metals market without the complexities of storing and insuring physical bullion.

Price Change Down Icon

The Price Change Down Icon on Monex’s website is used to signal a decrease in the price of precious metals such as gold, silver, and platinum. It is displayed alongside the updated prices. On Sprott Money’s website, a similar function is performed by the feature called Price Alert, which enables investors to set up alerts and stay informed about price changes for gold or silver. To implement this feature on your own website, simply paste code below wherever you want the Price Change Down Icon to appear.

These features assist investors in monitoring market trends and facilitate ownership, thereby facilitating improved buying or selling decisions.

Competitive Pricing

In terms of competitive pricing, Sprott Money is known for:

Monex employs a pricing strategy that includes the following features:

Precious Metals Investing Strategies

Monex and Sprott Money both provide guidance on precious metals investing strategies, assisting investors in maximizing their investments. Monex provides a 2-way buy and sell market and offers advice on investing in precious metals.

On the other hand, Sprott Money supports its clients with educational materials and exceptional customer service to enable informed precious metals investments.

Customer Service and Support


Both Monex and Sprott Money place high importance on superior customer service as a fundamental part of their business operations, aiming to ensure a positive customer experience. Monex primarily provides customer service and support through phone and email, leveraging a dedicated team prepared to offer assistance with sales and technical support.

On the other hand, Sprott Money has received a combination of positive and negative customer feedback, indicating the varying experiences of their clients.

Superior Customer Service

Monex and Sprott Money both place a high priority on superior customer service, aiming to ensure a positive experience for their clients. Customers have the option to contact Monex customer service by dialing 800-997-7859 or by utilizing the email feature on their website. Similarly, Sprott Money can be accessed by calling toll-free 1-888-861-0775 or by utilizing the contact form available on their website.

Sprott Money Ltd places a strong emphasis on guidance, education, and an unwavering dedication to client satisfaction, as demonstrated by their consistent track record since their establishment.

Online Support and Ordering

Online support and ordering are available from both dealers, making it easy for customers to access information and place orders. Monex provides online support services that offer continuous access to real-time payment status and comprehensive payment history.

Sprott Money offers online support services that encompass addressing inquiries, providing valuable insights on precious metals, and aiding with ordering and payment concerns.

Customer Testimonials

Customer testimonials for both Monex and Sprott Money showcase their dedication to providing excellent service and support. Monex is proactive in addressing negative customer testimonials, usually resolving concerns within a week or two. In contrast, Sprott Money prioritizes highlighting positive customer reviews and testimonials on their website.

Customers frequently commend Sprott Money for their exceptional customer service, user-friendly website, and the dependable delivery of precious metals as per their commitment.

Storage and Security


Monex and Sprott Money both provide a range of options regarding storage and security. Monex employs a comprehensive range of measures, such as a secure perimeter fence, video surveillance cameras, and motion sensors, to guarantee the highest level of safety at their storage facilities.

Sprott Money ensures the safety of stored metals through their Storage Program, which is designed to securely and privately safeguard the metals, thereby minimizing risk.

Secure Storage Facilities

For clients who prefer not to store their precious metals at home, Monex and Sprott Money both offer secure storage facilities. Sprott Money maintains the security of their storage facilities by employing a secure and discreet method of storing metals with minimal risk, facilitated through their Storage Program.

Monex’s storage facility locations can be found in their Atlas brochure and Atlas document. Sprott Money has storage facilities in the following locations:

Shipping and Packaging

Shipping and packaging are handled professionally by both dealers, ensuring the safe delivery of precious metals to their clients. Monex provides complimentary shipping through UPS or the U.S. Postal Service’s Registered and Insured Mail for participants in the Atlas depository storage program.

On the other hand, Sprott Money typically ships within a timeframe of 2 to 15 business days following the clearance of payment, with delivery expected within 2-15 business days from the date of shipment.

Educational Resources

Monex and Sprott Money both provide a variety of educational resources to aid investors in understanding the precious metals market. Monex offers a range of educational resources, such as online seminars, free tools, and information.

Sprott Money provides a library of Sprott and industry resources, as well as educational courses like Ore Deposits 101.

Free Report Offers

Monex and Sprott Money both offer free reports and resources to assist investors in learning about the precious metals market. Monex provides specialized market research reports tailored to its clientele, particularly focusing on precious metals such as gold, silver, platinum, and palladium.

Similarly, Sprott Money offers a free report offer to aid investors in staying abreast of developments in the precious metals market, as well as providing news and promotional material.

Market Analysis and Insights

Both dealers provide market analysis and insights, supplying valuable information for investors aiming to make informed decisions. Monex provides market analysis tools including FXHedge, Payment Tracker, and comprehensive API solutions for global payments and risk management. Additionally, they offer detailed market research featuring charts, graphs, forecasts, and other resources for gold, silver, platinum, and palladium.

Sprott Money offers market insights on a range of topics, such as the uranium market, macro perspectives, and precious metals investments.


In conclusion, both Monex and Sprott Money offer a comprehensive range of services for precious metals investors. They offer a wide selection of products, competitive pricing, superior customer service, secure storage facilities, and a wealth of educational resources. Both companies are committed to helping their clients make well-informed decisions and providing a seamless investment experience.

Frequently Asked Questions

How long has Monex been in business?

Monex has been in business for over 40 years, established in 1987, making it one of America’s premier precious metals dealers (based on the most common information provided).

What is the best investment in precious metals?

Consider investing in gold for wealth preservation and silver for affordability and industrial uses. Platinum and palladium can offer diversification and potentially higher returns, but come with increased volatility and limited investment options.

What is a better investment than silver?

Gold is considered a better investment than silver due to its stronger diversification power. It can be a good addition to a portfolio.

Does Monex buy gold?

Yes, Monex buys gold, as well as silver, platinum, and palladium coins and bars, regardless of where they were originally purchased.

What are the main products offered by Monex and Sprott Money?

Both Monex and Sprott Money offer a variety of precious metals products, including gold, silver, platinum, and palladium. Consider exploring their offerings if you are interested in investing in precious metals.