APMEX vs Monex – A Comprehensive Showdown

Investors weighing APMEX vs Monex need direct, actionable comparisons to make a smart choice. Our dive into these precious metals dealers covers product selections, pricing structures, and customer feedback, equipping you with the necessary facts to decide based on your investment strategy without any sales fluff.

Key Takeaways

Exploring the Legacy: APMEX and Monex Background

gold, bars, exhibition

APMEX, or the American Precious Metals Exchange, was established in the year 2000 in Oklahoma. Over the past two decades, it has grown to become a leading online retailer specializing in precious metals. Its exceptional track record and superior customer service have earned it a significant reputation in the industry, making it a top choice for those looking to purchase precious metals.

Monex, on the other hand, has been in operation for over 50 years, making it one of the oldest companies in the industry. It has a long-standing reputation for providing high-quality service and a wide range of products. Both companies are well-regarded and established, offering a level of security and integrity that is crucial when investing in precious metals.

The reputation and reliability of precious metals dealers become paramount when you decide to invest in precious metals. This guarantees the safety of your investment and ensures the company understands the unique needs of gold and silver investors. Both APMEX and Monex fit this bill, offering the experience and credibility that investors seek.

Inventory Showdown: Gold, Silver, Platinum, and More

gold, coins, bullions

Both APMEX and Monex boast a rich inventory. They provide a diverse selection of physical precious metals such as:

Their catalogues feature internationally recognized coins, bars, and rounds, including the Canadian Silver Maple Leaf and gold coins, allowing investors to diversify their portfolios.

APMEX distinguishes itself by offering rare and collectible items, including vintage coins and exclusive collections like the Lunar Series coins. This is something not readily found elsewhere, making APMEX an attractive option for collectors and investors alike. Moreover, it offers an extensive range of international coins from countries such as America, Canada, Austria, and South Africa,.

Monex’s inventory is no less impressive, boasting a broad selection of precious metals from various sources, including jm bullion. This includes:

Such a diverse selection, including silver bullion, caters to the investment preferences of those seeking to diversify their portfolios with various precious metals.

Pricing and Fees: A Transparent Look

Several fees are associated with investing in precious metals that need careful consideration. When purchasing precious metals from APMEX and Monex, you need to account for custodian services, IRA maintenance, and storage of metals at a depository. These costs can vary based on the provider and may also be influenced by how frequently you add assets to your IRA.

APMEX, recognized as the best online gold dealer and one of the best online gold dealers, provides a special incentive for its customers. As an online gold dealer, they offer a 4% discount for payments made with:

This can help you save on your transactions. This initiative enhances the cost-effectiveness of purchasing precious metals for customers.

When it comes to shipping, APMEX sets a fee of $9.95 for orders valued at less than $199. However, they offer a QuickShip® program that ensures eligible orders are processed and shipped within one business day. This allows customers to receive their purchased metals quicker, allowing them to take advantage of favorable silver prices.

Ease of Transaction: Buying and Selling Experience

APMEX offers a detailed step-by-step guide on their website to assist investors in the purchasing process. This makes it easy for customers to buy precious metals. Similarly, Monex prides itself on providing a user-friendly interface on their website, making the process of purchasing precious metals straightforward and easy for customers.

When it comes to selling metals back to these companies, the process is equally straightforward. If you wish to sell metals back to APMEX, all you need to do is contact them to secure the price and then ship the items securely.

Monex also provides a simple selling process that starts with a phone call to arrange the sale.

Secure Storage Solutions: APMEX vs Monex

portugal, lisbon, money

Security becomes a critical factor when transacting in precious metals. APMEX has partnered with Citadel Global Depository Services to provide secure storage solutions for its customers. This partnership aims to deliver cost-effective storage solutions, allowing customers to take advantage of competitive gold and silver prices.

Opting for Citadel’s secure storage with APMEX brings the benefit of significantly low annual storage fees. This provides a significant benefit for customers seeking secure storage for their precious metals.

Citadel calculates the storage fees for non-IRA precious metal product storage based on the total value of the precious metals in the portfolio. This approach allows for a fair and transparent fee calculation process based on the actual value being stored.

The storage fees are as follows:

Investment Support: Gold IRAs and Portfolio Guidance

A gold IRA refers to an individual retirement account holding physical gold or other sanctioned precious metals. It allows you to integrate gold into your retirement plan, with the physical gold stored by a custodian and not allowed to be kept at home.

Gold IRAs are available through both APMEX and Monex. APMEX offers gold IRA-approved products but does not have a gold IRA program, while Monex provides comprehensive gold IRA services. When setting up a gold IRA, investors should work with a custodian who can effectively handle the required paperwork and facilitate transfers within the mandated 60-day timeframe.

Before selecting precious metals for a gold IRA, investors should verify that the precious metals are approved by the IRS for inclusion in a self-directed IRA. They should also discuss potential fees and expenses related to establishing and managing a gold IRA with their custodian.

Special Offers and Promotions

A diverse range of special offers and promotions are available to customers of both APMEX and Monex. These encompass discounts, exclusive deals, and reduced costs on precious metals products, making it even more attractive for customers to invest in precious metals with them.

APMEX, for instance, offers discounts on precious metals products, providing an opportunity for customers to benefit from cost savings.

Monex employs strategies such as:

Customer Care: Service and Satisfaction

Customer care is a critical factor when assessing precious metal dealers such as APMEX and Monex. This encompasses service quality, responsiveness, and overall customer satisfaction, all of which directly impact the investor’s experience and trust in the company.

APMEX offers a range of customer support services, including phone support through multiple lines, online account support, and assistance with packing and shipping of items. This level of support can significantly enhance the user experience, facilitating ease of transactions and addressing any challenges promptly.

While specific features of APMEX’s customer service are not explicitly stated, the availability of multiple phone lines and online support is likely to enhance the user experience.

On the other hand, Monex is known for its exceptional customer service, ensuring that each customer’s needs are met promptly and effectively.

Community Trust: Reviews and Testimonials

Consideration of trustworthiness, strong reputation, positive user reviews, and accreditation by organizations like the BBB is crucial when evaluating a gold dealer. Both APMEX and Monex have earned the trust of the community, as evidenced by their customer reviews and ratings from reputable sources.

Monex, although not accredited by BBB, has achieved a 5-star rating on Trustpilot along with favourable customer testimonials. APMEX, on the other hand, has also garnered positive reviews and a high customer satisfaction rating despite some customer complaints and controversies.

It’s worth noting that both companies have faced some controversies or customer complaints. For Monex, these include failure to deliver paid-for coins and reluctance to issue refunds, as well as subpar trading recommendations and additional fees. While for APMEX, there have been some issues with customer service, poor accountability, and some negative experiences with purchases.

Diversification Opportunities

APMEX provides a broader range of products across all categories, offering ample diversification opportunities. This provides ample opportunities for investors to diversify their portfolios with a variety of precious metals, coins, and collectibles. Investing in precious metals offers the advantage of portfolio diversification and risk mitigation. It serves as a hedge against inflation and market volatility, thus providing a safeguard for investors.

Likewise, Monex facilitates diversification by operating a 2-way buy and sell market, providing investment options across different asset classes, industries, and regions. This enables investors to balance their portfolios with a variety of precious metals, including:

Direct Comparison: User-Friendly Features

Both APMEX and Monex offer user-friendly features that augment the customer experience. Some of these features include:

Both companies also offer comprehensive product information on their websites, making them reliable online bullion dealers. This includes details on gold, silver, platinum, and palladium bullion, as well as rare numismatic coins and currency. Monex also provides reliable information for individuals seeking to invest in precious metals on their website.

In terms of additional user-friendly functionalities:

Payment Flexibility: Credit Card and Bank Wire Options

APMEX provides its customers with six payment options, including:

Although the current information does not include details about Monex’s payment options, it would be safe to assume that they also offer multiple methods for customers’ convenience.

It’s important to note that while the information available does not specify any fees associated with using credit cards or other payment methods at APMEX, it’s always recommended for customers to review the terms during checkout or reach out to APMEX customer service for further clarification.

As for discounts related to payment options, the available information does not indicate whether APMEX offers any. Customers are encouraged to refer to APMEX’s website or contact their customer service for any current discounts or promotions related to payment options.


In conclusion, both APMEX and Monex offer a wide range of services and products, making them excellent options for anyone looking to invest in precious metals. They each have their strengths and areas to improve upon, but ultimately, the choice between the two will depend on your individual needs and investment goals. Remember, investing is not a one-size-fits-all scenario, and what works best for one person may not be the best for another. So, take the time to do your research, understand your options, and make an informed decision.

Frequently Asked Questions

Does APMEX sell fake gold?

No, APMEX ensures the authenticity of every Gold and Silver bar and coin sold.

How trustworthy is APMEX?

APMEX is a trustworthy and credible precious metal exchange, with a solid reputation built over 20+ years in business. Their positive ratings from organizations like the Better Business Bureau and reviews from customers reflect their reliability.

What is the most reputable place to buy gold?

The most reputable places to buy gold include JM Bullion, American Precious Metals Exchange (APMEX), and American Hartford Gold. Consider researching these dealers for your purchase.

Who are APMEX competitors?

APMEX’s closest competitors are jmbullion.com, sdbullion.com, and moneymetals.com. Consider exploring Semrush’s tools for further insights on APMEX and its competitors.

What is a gold IRA and how does it work?

A gold IRA is an individual retirement account that includes physical gold or other approved precious metals, allowing you to incorporate gold into your retirement plan through a custodian. The physical gold is stored by the custodian and cannot be kept at home.